Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need. Do not be embarrassed to request lay definitions.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

The best auto repair shop I have ever dealt with. Friendly, highest quality work, reasonable prices and get the work done without any delays.


-Tom B.

This repair shop is great. I've used their services multiple times over the years. They are honest on the repairs needed and always charge a reasonable price. They also do the the repairs quickly. I recommend them highly.


-Chris Page

I found Smoky Hill Auto through Yelp when I moved to Colorado about a year and a half ago. A good mechanic can be hard to find, and I'm happy to say that I haven't had a problem with their service to date. Granted, I haven't required any major repairs to my car. So far, I've had standard oil changes, factory-required maintenance, and tune-ups. I've always dropped off and picked up my car after business hours, which is convenient and straightforward with their key drop box. The customer service has been excellent - the gentleman answering the phone is exceedingly polite and explains what unexpected issues, if any, were found with my car and what needs to be done. He's always kept me updated with a couple of calls over the course of the day that my car is in the shop. Payment over the phone using a credit card is easy and quick. I suppose the true test will come when a more major repair is needed, but for now, I have found their service to be honest and friendly. I'd gladly recommend them based on my experience.


-Christine G.

I have been going there for about 5 years after my friend recommended them. They are truly honest about the repair work needed. They never do more than is needed. One time I took the car in because I thought it needed a new cabin air filter and Craig told me that he had replaced it a little while back and that I didn't need a new one yet. Many auto dealers would just put in the $75 filter and not look out for you. Another time I took it in because my brakes were squeaking and I told them I needed new brakes. They looked at the brakes and told me that my front brakes were still good for another 20,000 miles so they only needed to do the back ones. Today I took my car in because the window wipers went haywire and were flapping all over the place and crisscrossing each other. Before looking at it I asked Craig how much he thought it would cost and he said it could be something simple or the whole wiper motor may have to be replaced. Either way, I needed it fixed. They called and said they just readjusted and tightened them and the charge was $27.50. They only do what is necessary and are always honest. I recommend them highly!!


-Betty Delaney

I found smoky hill auto many years ago, and would highly recommend them . A honest mechanic is so hard to find these days. They are great explaining whats going on with my car and their prices are very reasonable and I will continue to recommend them to everyone!


-Gregg Randolph

Craig loves cars and truly enjoys helping his customers keep their cars in top running order. If you are looking for an honest mechanic you can't go wrong at Smoky Hill Auto Service!


-Kathy Hess Fisher
  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • BBB Accredited Business
  • IDENTIFIX
  • NAPA
  • Interstate Batteries
  • Motorcraft
  • FMP
  • Car Care Aware
  • Call Us For Service: 303-766-9227